Bought a new 2018 Malibu LS in Nov. 2018. I submit...

Bought a new 2018 Malibu LS in Nov. 2018. I submitted an online form expressing interest in the 2018 Malibu. Salesman took me to a lot full of Malibus and told me to pick which one I wanted to test drive. I picked a blue one, test drove it, and loved it. Went in to talk numbers and the price was a lot more than was advertised. Turns out we test drove a 2019. Salesman didn't care to check what I submitted online. They didn't have the 2018 Malibu in the blue that I loved, so I asked to see a 2018 in silver. It had most of the same features as the 2019 one I test drove (USB port, aux port in particular). I ended up buying the silver one. I went on a Sunday near closing time so I had to wait a couple of hours to meet with financing due to their backlog. I was at the dealership for about 4 hours. That was my fault though, but it wasn't a fun experience while hungry. I couldn't drive away with the car at the end of everything because I didn't have insurance. The on-site insurance company took my credit card number to get me temporary insurance, but they closed before I was done with financing without telling me nor giving me insurance. I picked up the car the following day. That night I realize the car doesn't have the USB and aux ports that the silver one I was shown had. I text the salesman and he tells me that those weren't in the car he showed me either (lie). The car I drove away in had 32 miles where the silver one I was shown before buying had 16 miles. My paperwork says I drove off with 16 miles, so that's proof that he showed me a different car.

I also received two sales calls the day after buying asking if I was still interested in test driving the Malibu. Felt great knowing that I just spent my hard earned money on a company that didn't even realize that I bought a car there.

My overall opinion of the dealership is that they are slightly shady. Wouldn't buy there again and I would not recommend to family and friends.