We had a very bad stay here. Actually it started b...

We had a very bad stay here. Actually it started before we arrive.
I booked from booking then I called the hotel for 3 times to check and confirm the reservation but they never answered.
In addition, they asked us to carry our bags with them as they have no luggage car.
Then we figured the hotel is very old, rooms are old and dirty.
The room has now towels, I called the reception 2 times to answer me and no one come.
The safe is closed and we can't save our valuables.
When we went to the lunch it was crowded and no tables or chairs. When I found an empty tabled after 10 minutes, the waiter get us a dirty chair and cleanse it with his hands without using any towels or cleaning tools.
It was my worst experience.