Matthew Lee Review of Westin Copley Hotel
Lipstick on a pig. First, there were a lot of prob...
Lipstick on a pig. First, there were a lot of problems with the elevators. Maybe that was just a function of an event, but to resort to having employees man the elevators shows how old and inefficient the hotel is.
The rooms have been updated to some degree, but it's clear when you see the cracks in the paint of old doors or wallpaper in the bathroom from the 1970s that it is just not really well executed.
What really enerved me was the "club" or lounge. I was in an executive room with access to the club and found the offerings to be quite underwhelming. While the actual lounge was nice and clean, the fact that you would have to pay for a beer or glass of wine when they essentially charge $65 per day for the privilege is utterly ridiculous. It's also a limited set of food that is offered.
Overall, the rooms are fine, but the value was terrible and not what I expect from a Westin. I will try to avoid this hotel going forward.

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