Very disappointed at the overall service, particul...

Very disappointed at the overall service, particularly with pick up (3 days late!) as well as delivery (missing and broken items). George and Eddie were very good for pickup, even working through the rain, and keeping me informed as to how things were progressing. That's about the only positive experience with this move. Every single box had exterior damage from being "transferred" from one truck to another. Was also told by the salesman that the estimated cost would go down if I had fewer boxes than estimated. I had 10 boxes less than estimates, but no reduction in cost.