Awful experience Dr was abusive and didn t even tr...

Awful experience Dr was abusive and didn t even treat me. Lack of empathy nurses witnessed it closed ranks and allowed it . PALS is a joke, don t think they re helping you if you complain. The reply to my complaint was pathetic and was full of grammatical errors.It read like a teenager with an axe to grind wrote it.Impartial they are definitely not. PALS are to be avoided use CAB or get an advocate but avoid PALS. Avoid consultations alone as they ll gang up on vulnerable individuals. Have a third party witness present.