The hotel is centrally located. The casino area is...

The hotel is centrally located. The casino area is consistently smoky. The newly renovated room was fine, although it took housekeeping 2 days before they cleaned room. When I complained to the front desk and they promised to have it cleaned by 12:00 the next day, it was not. There is no housekeeping staff on site after 4:00pm. After the second complaint it was cleaned. The towels felt like sandpaper on my skin. I will not be returning to Bally s to many other hotels to choose.