Awful services to vulnerable people. receptionnist...

Awful services to vulnerable people. receptionnist refused to pass me throught to duty doctor. Nobody picked up the crisis number (from 5:00pm) despite me trying three times and leaving a voicemail. Home Treatment staff don't read patient files and offered no care plan. Recovery Team hasn't moved a finger for 2 months. They are not helping vulnerable and people in distress. They are making their situation worse and are pushing them to the edge. Appalling!