Tim Nelligan

Review of The Gresham Hotel

When checking out, they had lost record of my chec...

When checking out, they had lost record of my check in, and didn't believe I had paid in advance until they looked at CCTV footage at my insistence.
No token of apology was offered to me, in light of my delay.
I know they are installing new systems and renovating, but discommoding a guest is inexcusable.