Gregory Pappas

Review of Carmax, Sterling VA

It was all great till the end. The relationship b...

It was all great till the end. The relationship between Virginia and DC for plates and registration is not well worked out. No one seem to understand how it worked. I got different stories. Then it has been over two weeks and CarMax did not send me the paper work for the DC registration. The staff needs clear SOP for this.

Thanks.