I visited the Frys Sunnyvale store yesterday aroun...

I visited the Frys Sunnyvale store yesterday around 8 PM to buy a Sony 4K TV which was being sold with a special offer. As I went near the TV section, I did not find any sales associates around. On the positive side, the TVs were arranged in a much better fashion than a Best Buy store I visited earlier. Each brand had its own section with the models roughly sorted by screen size and price. I looked around for a few minutes. Two store associates come to the TV counter and stand quietly without asking me or other customers if we needed any help. I wanted to know if Samsung had any good models around the same price range as the Sony TV. As I approached the TV sales counter to ask for help, I found the store associates were gone. As I was walking to the billing counter near the entrance of the store to ask my questions, one of them came back. I asked him why they only have the Samsung MU models but not the KS models. I told him that the older KS models (SUHD) received better reviews than the MU (UHD/ Premium UHD) ones and were also a bit pricier. I received a shocking and impolite response filled with a tone of racial discrimination. He said "This is America. Here older models get out of stock soon ..."(Then some broken sentence I couldn't understand. He was clearly trying to imply that since I did not look like an American citizen to him, I had no idea how the consumer electronics market works here.) At that point I had pretty much decided that I was not going to buy anything from this store. He asked me what my budget was and what was the screen size I was looking for. He directly pointed to one of the Samsung models and told me to buy that. He did not care to explain its features or its advantages over other models. When I mentioned about the Sony model, he said that it was better and I should get that one. He did not care to explain what were its advantages over the Samsung model. He didn't even power it up to show me the picture quality.

This is the first time I had such a bad experience at a Frys store. I would still visit other Frys stores because of the positive experience I had during my earlier visits, but I would not visit this store again.