Markus Eder

Review of Wolters Reisen GmbH

We have booked a very expensive trip to Iceland an...

We have booked a very expensive trip to Iceland and have wanted to know for 4 weeks whether we can go there and what awaits us. Train, flight and waiting (probably over 8 hours in total) with nose and throat protection is not a pleasure. We don't even know if we can enter at all or who will pay us for the mandatory tests. The company cannot even be reached by a travel agency and is simply submerged. Nobody should book here! We would even have been willing to take another apartment or a voucher. But it looks like the lawyer will have to take care of it. I am dealing with extremely bad communication (namely none) and rather also breach of contract, since these conditions were not part of the contract at the time of conclusion!