Currently staying at Hilton Woodland Hills with my...

Currently staying at Hilton Woodland Hills with my family. Nice modern style designs and clean atmosphere. The complementary food and drinks at the Hilton Honors Lounge was great. My only complaint so far is the customer service. Front desk staff isn't welcoming and friendly, and if you have a question they give an annoyance type of vibe. So far the best customer service we've got was from the woman hosting at the Hilton Honors Lounge. I don't know her name but she was kind and helpful. Plus we had some trouble getting to our room on the 12th floor, and only 1 elevator seems to work for us. Don't know if anyone else is having this issue, but that should definitely be fixed.