Matt Wallin

Review of M&M Wines - Capalbo's Gift Bas...

I dont know why they offer to let you choose deliv...

I dont know why they offer to let you choose delivery date when they have no intention of keeping it.
If you want your gift to arrive on time, do NOT buy from here.
I requested a delivery on 12/19 and when 12/18 came I emailed asking the status. I was told I would recieve my tracking info that night but shipping is delayed. If shipping is delayed why dont you ship earlier???
I recieved my tacking info that night but after tracking it I saw FedEx wasnt in possession of the package until the day I asked it to be delivered.
On top of that, I asked to cancel and was told no, I have to refuse the package, even though it hadnt shipped yet. So what do I do then, do I call the recipieent and tell them to refuse a gift shipment? This place is beyond unprofessional. I wish I could post 0 stars

*UPDATE*
Apparantly after leaving a one star review, they figured out how to recal a package. Thats just sad that when I call them they can't do that, but leave a review and its miraculously possible. Stay away from this company at all costs!

*Update 2*
After saying I would recieve a refund, they never sent it. These people are crooks! I had to go to my bank to try and get the money back. Avoid these theives!