Ferrat Review of CoCo Key Water Resort
Don't even deserve one star. Horrible experience, ...
Don't even deserve one star. Horrible experience, we were charged another price and when asking questions front desk people stated you must pay property tax and real estate taxes. Huh!! Funny isn't it? As we arrived late and we were very tired we chose not to arguing, we simply heading to our room and when opening the door we got a warm welcome from a roach and I decided to call front desk... No answer. We kept it cool . The next day around 5 pm housekeeping people came and I explained that to them, the next day when approaching the bed 2 roaches were seating in. I got all the pictures if needed because I knew we would get one of their own saying that wasn't a true statement. Again I did not say anything. we didn't want to mess up our vacation.
One day left let's hope we won't get any visitors..
Everything seemed to be ok until I went to the bathroom ... Bingo! Another roach flew on me.
I forgot to mention that these housekeeping people don't do nothing. Just adding 2 towels to our room everyday.
I absolutely do not recommend this hotel to anybody.
I believe if those who manage the hotel use to read these comments, people will never be complaining about the service and guess what when you think you lose 1 or 2 customer you actually lose a lot because people would be reporting you on facebook groups too, think about that.

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