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Scott Meoni-Ridenour

3 years ago

Great job from Empire Today! We recently purchased...

Great job from Empire Today! We recently purchased a new apartment in Chicago with carpet on the lower level. We eventually wanted to replace it with engineered wood (since we are below grade and can't do hardwood) but decided to do it sooner as one of our dogs decided that a guest room was the place to "do his business." We called several locally owned places but everything was hard to coordinate due to the coronavirus outbreak. However, everything was easy with Empire Today! We filled out an online form and chose our date for an in-home estimate. The salesman arrived promptly and with everything to make us comfortable (masks, gloves, shoe covers, etc.) He measured, provided options that matched the hardwood upstairs and provided a quote what was in the middle of the range we believed it should cost. A week later the crew came in, moved furniture, ripped up the carpet and started to replace the floors. Since it was going to take two days to get it done, I asked them to please start with the master bedroom so we could have a place to sleep without being chaotic - and they did. The team was fantastic - very respectful, did an excellent job, confirmed a few things along the way instead of assuming and clean up in the end.
We are very pleased with the whole experience, the quality of the flooring, the price and the installation. Highly recommend.

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