Very disappointing... We paid almost $1K for a cla...

Very disappointing... We paid almost $1K for a class and lost the money without any credit because I was told it had been "too long" and "the money is gone" I was not told there was a deadline for using this "credit." When we tried to register the following year, my son got wait-listed and couldn't utilize the credit. During this pandemic, it's kind of sad to see a company not be more flexible to allow participation when it's not that much more effort on their part to do so. I could have brought many students along with my kids to participate virtually this summer, but now I will not recommend them anymore due to their rigidity and unwillingness to be flexible. Whether it's 2 years or 6 years later, a business who wants to build a good reputation would be more accommodating when they want to build community who supports them.