It is amazing the disdain the U-T San Diego has fo...

It is amazing the disdain the U-T San Diego has for its customers. I have subscribed to this paper for over 30 years, and 20 or so years ago if there was a problem and I called, there were competent, literate people on the other end of the line to help me. Today I just called about a problem with their non-responsive website and the customer service agent was barely literate and very unhelpful, stating they they are having ongoing problems with the customer account portion of the website and there was no resolution in sight, and he refused to connect me with a supervisor. All I wanted to do was update my payment method, but if they do not want my business, maybe I should switch to the Los Angeles Times! Sad to see a decent paper slide into customer service hell. They deserve to lose market share big time!