Overall this is a very nice hotel that has recentl...

Overall this is a very nice hotel that has recently been renovated in the heart of Union Square. The location is great and if you get a room high enough, the views are also spectacular. The quality of the lobby and things like the gym are very good, with all new equipment. Service in my experience is also quite good. The main downside in my opinion is the bed and the pillows, which are not as comfortable as I would have hoped. The pillows are very soft and squish down to almost nothing so you have to use several of them, but it's almost hard to find a good amount of pillow. One is not enough and two is too many. Other than that I have been pleased with my experience at this hotel. I do not have any experience with room service or dining.