Terrible customer service, and first time in my li...

Terrible customer service, and first time in my life that I get in to so much trouble shopping online. I placed the order, and in less than 5 minutes find out that they have terrible reviews. Then tried to cancel in less than 3 minutes, and they told me oops! we can not as your order on the way! Provided me fake shipping number! received the order in a week it is used and not working. no return, and I am now opening case with PayPal. This is my first experience of this type, and I am going to keep everybody away from these people by posting reviews in every platform.