Brittany Kuhn

Review of Event Depot

It was IMPOSSIBLE to schedule delivery of my items...

It was IMPOSSIBLE to schedule delivery of my items for this event with their staff, they rescheduled on me TWICE & my event was approaching so this freaked me out. One of their staff members even turned off his phone when I tried to contact him directly, as if I was annoying him. This is TERRIBLE customer service. Then, when they finally delivered the items, they left them outdoor in the rain & I had to wipe them all down before my event...& they didn't contact me prior to delivering the items so I can let them come inside the house instead of just sneaking through the side where the gates were. While I was wiping down the tables & chairs, some of the tables were extremely wobbly as if they were broken! What happens when people put their drinks on the table?! This company DOES NOT pay attention to detail at all. They just want to sell you on things, get a quick buck, & disappear after. No concern for their customers at all. They do not take care of their equipment either & have no maintenance on their items when they are not right such as the wobbly tables. I wouldn't recommend renting from this company...search elsewhere because my event could have gone much smoother & less stressful if it wasn't for Event Depot. I also have videos of tables as proof.