Jess Rudolph

Review of Planned Property Management

I rented an apartment from PPM for 18 months and e...

I rented an apartment from PPM for 18 months and enjoyed everything, from finding an apartment (thanks Bob!), the approval process, and move-in. They are the best management company of the 4 I've had in Chicago. They're straight forward and met my expectations. The bad reviewers simply didn't do their research, that's on them and not PPM. I knew that my building had RUBS utility billing before I signed the lease. As far as maintenance goes, they were always to respond and my building had a full time building engineer. I loved that I was able to talk directly to a person when I needed it rather than being given generic contact information. They're personable and easy to talk to. If your experience was different, I'd re-think your approach and, as always, do your research. I'd rent from them again over and over!