Horrible customer service..I needed to make some c...

Horrible customer service..I needed to make some changes to my logo, the guy that was assisting me showed little interest in helping me update my changes. He kept stating he didnt know what the previous guy did when he created the design. Mind you I purchased the design from them about a month ago. If this is your profession how come you dont know what to do? The guy that helped me previous was great..the two guys that were there today need to find new careers. Only way I'll go back is of they fired the two guys thats there and let the other guy run the store.