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Review of Grand Hyatt Seattle

Very dissatisfied with the customer service experi...

Very dissatisfied with the customer service experience. Ended up having to sleep in our car the first night because of it! I'd recommend a more accommodating, customer-oriented hotel in the area-there are a lot to choose from. The hotel room also had shotgun shells and gun-glorifying poetry on the walls--which we felt demonstrated nicely just how out of touch and intensities this hotel is.