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LYNDSAY NOBREGA

3 years ago

PLATINUM EXPERIENCE!!! I'm so glad I found Toyota ...

PLATINUM EXPERIENCE!!! I'm so glad I found Toyota of Braintree, and I am even more ecstatic that I found my car dealer, Shane Paiva!!! This is my 6th Toyota so I've dealt with A LOT of dealerships and dealers, but this was my first time buying BRAND NEW, and Shane made the process so smooth, easy, and really a pleasurable experience; not that scummy, am I getting ripped off feeling most dealers give you. He was so honest, kind, low key, and he went out of his way to do everything he could to get me the BEST deal possible...and he did just that!! Even to say he went ABOVE AND BEYOND I feel would still be an understatement!! Just when I thought he couldn't do anymore to try to make my car buying experience any better, he would pull out another stop and blow my mind with his dedication to customer service and satisfaction. Toyota of Braintree is very lucky to have a man like that on their team. Speaking of their team, Ian Merril was awesome in the fiance department; he really did all he could to educate me on coverage and get me where I needed to be! Kenny T is the best thing since sliced bread...just sayin! He was great-- making sure my Brand New Rav4 was in Tip-Top Shape before I left, that I knew how to use all it's features, that I was introduced to the Service dept, that I knew what to do when it was time for service, and overall making sure I was totally happy with my experience at Toyota of Braintree, (which of course, Shane took care of ALL these things to a T!!). Well let me just say, I could not be happier with my recent experience..... I will NEVER go to another dealership, and I will recommend everyone to Shane Paiva at Toyota of Braintree because he is the BEST!!

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