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Janie C

4 years ago

As a walk in I expected a wait, but an hour and a ...

As a walk in I expected a wait, but an hour and a half without any follow up was not a selling point for me. Yes, I had listed Mai as my requested person, but after 45 minutes s ok me one asking I still wanted to wait or at least let me know it would be a while later.... Then after being annoyed with the wait time I started to realize how horrible the "waiting area " is. For an establishment to be such a nice looking facility- staff PROFESSIONALLY dressed, eyebrows on point, ambiance nice, nice set up, looked like amble amount of options for whatever service you wanted...- the raggedy non cushioned chairs closely placed together with sun beaming in the window with the heat burning ne up doesnt fit. If I'm going to wait I want to wait in a decent waiting area...it doesnt tht with the rest of the business. Other places have complimentary drinks, or television, something....at least more comfy chairs. The lady, Patricia, that did end up getting my favorite ever eyebrows together was amazing. At first I was hesitant due to a few reviews that mentioned they were not satisfied with her Services, but I was FRUSTRATED...glad I made the decision. She wasnt the mist talkative, but got right down to business. Her hands and breath smelled of smoke, so I immediately said to myself i wasnt leaving a tip. Ha- wrong. Her magnificent work erased the fact her hands smelled of smoke. I've never been this satisfied with my eyebrows! Also, what business doesnt have a list of Services they provide and the costs?!! Promise, had it not been for Patricia, I would never return. At least have a list somewhere! Thanks

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