Ben Smith

Review of Auto Tech and Body, Inc.

Went to get a simple oil change. Asked about Tire ...

Went to get a simple oil change. Asked about Tire rotation,then told them I didn't want that,just wanted the oil change. Then the tech from the garage takes me out to show me my rear axel is leaking a little by the tires which they were rotating. I told him I dint want rotation. Then went in and told ladies at front desk they were doing rotation and I didn't want it,they said they would look into it. A hr and 45 mins layer they call me to give me the bill. Tire rotation was on bill! I told the lady who was very nice I didn't want it,she said she would take care of it,and comes back with that tech. He decided to inform me they were a good shop,and he had found a problem with the tires off like I should be thanking him. Tells me it's only 25 bucks. I told him I didn't ask for it. He then started showing his anger,and informed me he has a shop to run,he pays his guys 37 dollars a hr,and with attitude tells the ladies don't charge me for anything,trying to make me feel petty about complaining,i informed him I wasn't there to get anything free,i just wanted the service I asked for. He basically made me feel like I did something wrong,but in reality he was trying to make me pay for his mistake. I went there thinking it was a reputable company,but after this,i know that's not the case. Couldn't believe he would try and make me pay for something I didn't want. There was alot more attitude from him the i put on this review,but just wanted to let everyone know that this guy's not a good guy to have deal with customers,very disappointed.