MoNiqueka Smith Review of Sheraton Pittsburgh Hotel at S...
First I would like to say as a rule, I never want ...
First I would like to say as a rule, I never want to see an ATM in the lobby, in other Four Star Hotels this is not the case. However we moved passed this, and on to the room. Once we arrived at our room, my wife and I, we noticed the wallpaper peeling away from the wall. The bathroom sink had black mold like darkness around the caulking and the sink was cracked, which my wife was not happy about. We decided to go to sleep, the linen was clean, and the bed was comfortable. The next morning we went for breakfast (Complimentary) and brought it back to the room. We then left out to attend my Aunts funeral. We came back to the room about 7:00 pm and the food from breakfast was still in the room. The bed was made, but the linen was not changed, and the Ironing board and the Iron were still out.....We called down to the Front Desk, the young lady, (She said she was the manager) apologized and said she would send someone right up......an hour later and were still waiting. About an half an Hour after that we left out to visit family. We returned to the room about 10:00 pm. The food was gone, the Linen was NOT changed, the Iron Board and Iron were still out. After speaking to the Manager during checkout the next day, she decided to Comp us for the Parking....Oh yeah, you have to pay for parking......Never again!
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