Miriam CastilloReview ofDewey Dodge Jeep
When I got to the dealership I first was surprised...
When I got to the dealership I first was surprised that no one was there to help me in the front desk, it was just a busy day, seemed they were giving away stuff. Finally someone (Steve Hollinger) asked me if I'd been helped. I told him that I wanted to see a Dodge Dart and immediately he took me out to show me what they had. We saw a few and I saw one that fulfilled my wish list and even went beyond. The whole process was very smooth, I was treated very well, every step was very transparent. I'd been to another dealership where they tried to get me to sign an offer, not being clear about it! Just like when you sign a credit application, the guy tried to get me to sign some paper with a price of the car and when I asked what I was supposed to sign, he told me it was my offer!!! I was not ready to commit!! Any way no funny business like that went on in here, they explained well every step and paper I had to sign.
Steve had a bit of trouble with the computer system, which to me was completely not an issue, but he told me he was new. I really appreciated his honesty, after all we all are new at some point and need to learn. Any way, I think he did a great job and he was a bit too harsh on himself, but overall he was just very friendly and helpful, even if he did not know the answer to one of my questions he managed to find out and keep me in the loop. Also I must mention that I appreciated greatly that nobody here was pushy, like I mentioned about other dealerships.

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