Stephanie Fritz

Review of RCD Sales RV Supercenter

We love our camper but honestly customer service l...

We love our camper but honestly customer service lacks. When we arrived to pick up our camper, we were there an extra hour and a half because of an oversight, we purchased the sway bars and they did not have them installed. The installer had to be called back because he had left for the day which was fine but my husband and I just sat there. Waiting. When we did the walk through we notice an area under the door where the door catches and the metal was bent. A note was made that it needed repaired and you would think they would have used the extra time they had it while were waiting to repair it but they did not. We have called several times and no one calls us back. Ever. There was also an issue with our warranty. Apparently someone else had previously looked to purchase our camper and paperwork had been completed because the warranty was in this person s name. When we did our paper signing, we were told to expect an email on Monday with our name on the warranty. We are still waiting. If you are good with making a major purchase and poor costumer service then this is the place for you.