I clicked on one star because I had to have at lea...

I clicked on one star because I had to have at least one star to review. This company is terrible in so many ways. I am basing this on over 15 years of being a client. My husband and i have been emailing and calling them for assistance with billing since May 2020. We have probably talked to just about every employee that they have at the company ( if they are even still employed) because I mention that we never can talk to the sane person twice. Anyways, they never respond to our issues and concerns, but continue every month to send us an incorrect bill for unpaid monthly lease payments (which they had previously agreed to lower) due to Covid-19 financial circumstances. We are beyond ourselves trying to remedy anything with them. Our next steps must involve legal rights or mediation to resolve our problems with this company. Very frustrating and completely unprofessional!