The boathouse really need to put some effort into ...

The boathouse really need to put some effort into training their staff and refurbishing the outdoor area. There appeared to be no gluten free/allergy friendly options.

We were told to fend for ourself as far as seating was concerned, then forgotten about once seated. We were continually flagging down harried looking wait-staff who forgot water (we asked 3 times, never received it) but bided our time watching people sit down, then leave the restaurant after not being acknowledged. On top of that the outdoor area is very weathered looking and we were seated next to stacks of chained up wicker chairs (no one was sitting on these chairs, why are they stored there?!).
The food is usually good, though a bit on the expensive side, however my encounter with a rotten potato really capped off a miserable dining experience, as did the attitude of the manager we spoke to after. We were given a discount but no apology was forthcoming.... needless to say we won't be back.