I recently purchased a lightly used, certified pre...

I recently purchased a lightly used, certified pre-owned BMW from Schomp BMW in Littleton. Every facet of the experience was satisfying.

Members of staff are pleasant, intelligent and articulate - genuinely keen to exceed expectations and not at all overbearing. Brian Neal, my sales associate, was exceptional and I would work with him again without hesitation. Laurel Hanlon, who provided the delivery briefing of the car's features, was efficient and very knowledgeable. The facility is top notch with bright, comfortable and clean common areas.

The test drive was an opportunity to assess thoroughly the car's capabilities rather than a micro-managed wander around the block typical of many dealerships.

The Schomp management team have clearly given great care to crafting a seamless and professional experience, and they have built a team of people who give the customer experience the care it deserves. Top marks!