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Seana Nestegard

4 years ago

OMG!!!!! So angry. Placed an order for 8 yds of ...

OMG!!!!! So angry. Placed an order for 8 yds of fabric to finish a quilt. After waiting over a week learned that fabric has not even been cut yet! Informed that they would escalate my order to have manager check to see what the delay was. Just called again today....fabric still not cut! The fabric supposedly is in stock. Requested to have order cancelled that I would order from Hancock's of Paducah or the Fat Quarter Shop. Was told that since order was in the cutting phase could not refund my money. I was instructed to return package when I get it. Who knows when that will be! Ok you take my money but don't provide goods.....Interesting. Terrible customer service will never recommend store or order from again!

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