A

Aaron Jump

4 years ago

$25 for black "ribeye steak" cheeseburgers. 30 min...

$25 for black "ribeye steak" cheeseburgers. 30 minutes later, that my 2yr old wouldnt eat. Poor kid working was 16, and had no help: register,cook,server. I asked to see his supervisor after watching her reprimand him(not helping him work mind you), who also had no customer service skills whatsoever. I also spoke to the front desk, who was equally bad at customer service. Overall it was extremely poor management! I was not frustrated with the kid, but for his supervisor/manager and their inability to run a store. I was one of at least 10 upset customers. I will not return nor could I recommend it. They had a few chances to fix it.

Comments:

No comments