Emilie Tinsley

Review of PHH

My clients have a mortgage with PHH and are sellin...

My clients have a mortgage with PHH and are selling their home, and closing with my office. We have been trying to get their mortgage payoff for TWENTY EIGHT DAYS now. We have all been hung up on, passed around to NUMEROUS representatives, and told the payoff has been sent (and it hasn't). Even demanding to speak with a supervisor has not helped. We have still not received the payoff. I highly discourage anyone from ever using this company for their mortgage needs. I have never in my life dealt with such incompetent people who give such poor customer service.