Tim Irby

Review of Jackson Automotive Group

Just purchased a Mercedes Benz through Wendel Nels...

Just purchased a Mercedes Benz through Wendel Nelson who was fantastic helping us through the whole process. He is extremely knowledgeable about the models and all the new technologies. He helped us decide among the SUV models, guided us through the ordering process to ensure we got exactly what we wanted, and kept us updated on the production until the car was delivered. His focus and demeanor was to help us get what we wanted and not just to close a sale. Wendel is very personable and gets to know you so that he can better help you. The dealership even took quite a bit of time to orient us to the car and teach us how all the new technology worked so that we could take advantage of everything. It was very reassuring to know that they are there to help us even after we took delivery of the vehicle. Great to have such a great customer service oriented team here in Macon!