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I had them assemble my PC after I couldn't figure ...

I had them assemble my PC after I couldn't figure out why it wouldn't work. Had my mother pick it up so I'd have it when I got off work. Got home, was told it would work, but didn't get the chance to figure out if it really did. When looking at it, I noticed the antennas for my wifi card weren't attached, and the power cord was missing. After checking with my mother, I found out the never gave any of that stuff back to her. Nor did they give her any of the boxes for the components, which contained warranty information as well as general information.

This was a highly unsatisfactory experience, and VERY unprofessional. As a company that prides itself as being professionals and tech experts, these things should be second nature to you.

Considering that the assembly itself was more then $500, I'm even more upset. Additionally, the hours listed on the Google side bar when you Google them do not reflect the hours in the phone message, and the extensions don't work properly. It said press 5 for the tech office, 3 for accounting. Tried it twice, hit 5 both times, got transferred to accounting both times.

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