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RAQUEL SANTISTEVAN Review of Carmel Car & Limousine Svs
Worst customer service ever. I book my ride a week...
Worst customer service ever. I book my ride a week in advance and paid for it. Today I am boarding my plane and I get a text message they made s mistake and need an additional 30 dollars on top of the $55 I already paid. They stated the website was wrong. They proceeded to cancel my reservation and decided to let the website handle my ride. Now I have no idea if I have a ride or not. This is unacceptable. What happen to customer service and taking care of your customers. I have never paid $80 plus dollars for the same trip from the airport. This company is horrible to leave me basically stranded.
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