Ahmad Otler

Review of Raffaello Hotel

This was the worst experience I've ever had at a h...

This was the worst experience I've ever had at a hotel. I gave one star for the valet, he was the only person there that seemed like they cared. He's also the only one that got a tip. I'm guessing the perception that they had of us caused them to treat us as such. I know how customer service is suppose to be at a 4 star hotel because I work at one.