Unfortunately, the quality of the material, the qu...

Unfortunately, the quality of the material, the quality of the partner garages and the quality of the customer service is absolutely insufficient. We had a problem with the turbocharger after 5 years. The partner garage treated our problem much too slowly. The request for BMW customer service was not answered despite inquiries and we had to be active again. The customer service did not want to go into our problem at all - but made us the charge that we had behaved wrong. This is / was our last BMW!