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Beautiful location and good food at the restaurant...

Beautiful location and good food at the restaurant, but the staff were very unprofessional and the rooms were dirty. The front desk staff (Jose and Blue) were rude bordering on insulting when we had an issue and housekeeping mistook our room for a vacated room and woke us up several hours before check out when they tried to get into our room. Also, our room's floor was not clean when we arrived, and our friend's floor was so dirty in the room next to ours that housekeeping had to come in the evening after they checked in to vacuum again. Absolutely not worth the prices they charge during a pandemic for dirty floors and rude/unprofessional employees. Management needs to improve customer service and quality control.

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