Attended the eye hospital yesterday with my husban...

Attended the eye hospital yesterday with my husband where he had to have 4 pieces of metal removed. No after care was provided and advised to go home and take paracetamol. A few hours later had to attend the A and E department as the condition had deteriorated. We were told there was nothing they could do and to return tomorrow. My husband could not see and was in extreme distress and agonising pain. Phoned 111 who were absolutely appalled at this behaviour and advised to attend the Queen Elizabeth Hospital who saw him straight away and again were completely appalled at the behaviour of the staff at City Hospital. Little did we know my husband was on his way to becoming blind thanks to City Hospital. The staff show no patient centred approach or any humanity what so ever. What the hell is this Toby Lewis playing at having staff like this. Instead of taking your pay rise every year why not do what is expected of you and sort your staff out and trust!!! Absolutely disgusting. We pay our taxes to be treated like this. Animals are treated better at vets with far more compassion then these ones who sit behind their desks feeling high and almighty and better than anyone else. Absolute waste of space this place is.