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Tijana Milovanovic

3 years ago

When selling car doc maintenance package to people...

When selling car doc maintenance package to people, please have you staff make sure that the customers know that this service is only limited to Victory dealerships and where these dealerships are.

Also, ensure your dealership service and scheduling staff knows about this service when called for appointment schedule.

This service is non-returnable (in my case all dealerships are 41mins - 1.5hrs away) - this is really disappointing and frustrating.

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