The condo itself was fine, but the front desk was ...

The condo itself was fine, but the front desk was not helpful as we booked through a different company. It was all confusing. In addition to that, for the entire building there were only 2 small hot tubs, and one of them wasn't even functional. I booked through Home Away, which was a huge mistake, cause they just add a fee and no other value. A final bummer was that, though advertised as ski in/ski out, you in fact had to walk with skis and boots several hundred feet to get to the gondola, and skiing back you also had to stop on the slopes and walk back. Not a huge deal, but when priced as ski in/ski out, it doesn't seem right.

On the bright side, the people at Winter Park are very nice and we got lucky with great weather and good snow.

I am going to do more research next time and probably go to a different resort with true ski in/ski out, and try to book directly.