I am disappointed with the dealership for the foll...

I am disappointed with the dealership for the following reasons:
1. Upon picking up vehicle for the first time, it was not clean to my satisfaction. It had water stains all over the rear.
2. After four wheels locks were installed, only two of the original four wheel lug nuts were in the glove compartment. I requested the remaining two from the dealer and am still waiting for mail delivery as they promised.
3. Sales persons are not sufficiently familiar with the EV and could not answer basic questions. At one point I desperately called the dealership regarding charging modes. They could not answer my question and said they would call me back. They never did.