Sarah Pegram

Review of American paper and plastics, i...

Update: 11/30/19

Update: 11/30/19
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In response to your comments, I understand the agreement states that there could be a 10% overage, however if we did receive more than the 30 cases we worded it should have been on the invoice upon arrival when we signed for the delivery. However, we signed for the 30 boxes we originally ordered and waited an unreasonably long time for and then months later we were contacted and told that we owe an additional $300 because someone decided we received too many boxes. Mind you when your driver left them on the floor in the parking lot and we carried them inside we didn't see any boxes besides the 30 we ordered. So I appreciate you taking the time to respond but I think the time and effort would be better spent tightening up on SOP's.
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This company was tasked with printing papers that we wrap our buttirots in. After forgetting to start the order once payment was processed they took and additional 2 months to get a final product shipped out to us. When it did finally arrive their driver left it outside and said we need to carry all 30 boxes in ourself. And just when I thought matters couldn t get any worst, they had their credit department (Stacey Reed) contact us and say they accidentally delivered too much and we needed to pay an additional $300 and threatens to sue us if we didn t. Needless to say I would never work with this company again and I would suggest you look elsewhere for your printing needs.