I used to think this was the most compassionate pl...

I used to think this was the most compassionate place on earth. Recent events have made me believe otherwise. I recently surrendered my kitten thinking that my boyfriend was allergic and when I say recent I mean yesterday afternoon. I immediately called afterwards, literally 6 hours later when I found out that it was a upper respiratory infection and our circumstances allowed us to keep her. I offered to pay any money knowing that all they did was a blood test but for any services they did and any services that they think she needs. I was so happy when I heard back from the coordinator Susan that there was no reason she could see that we wouldn't be able to take her home. I waited all day patiently for a phone call however, Instead of calling me back I received an email saying that they are not going to give me back my kitten because they don't think that she should live with me since I thought he was allergic. What?? This was an honest mistake, people mis diagnose things all the time. I never heard such a stupid reason in my life and I'm so disappointed in purrfect pals for not reuniting us with our kitten and being reasonable and understanding that this stuff happens and nobody deserves to be punished. We are heartbroken and missing a member of our family and nobody there seems to care. I will never recommend purrfect pals ever again and I highly suggest that if you're looking for a place with heart that you search a little further. This place is about making money they have no heart for people and their pets. Money was no issue for us we just wanted our girl to come home. We are devastated.