I give them a HUGE 0 stars...Dr William Cross made...

I give them a HUGE 0 stars...Dr William Cross made me sit there for 8 hrs , I have cronic lower back pain ( spinal bifida at birth ) and arthritis in my knees. The heat doesn't even work and it was 30 outside. They wouldn't even give me a warm blanket. ...and wouldn't give me anything for pain.