Allana M

Review of Carver-Scott Humane Society

As I waited for the foster mother to bring the cat...

As I waited for the foster mother to bring the cat family I was curious about, a woman came into the building with her family. She appeared to be upset, claiming she was promised one of the cats from the same cat family I was curious in; however, upon arriving to pick up the promised cat, she was informed there was no more cats, and they offered other selections. I had filled out an application, and was assured that the kitten I was waiting for was indeed assigned to my application. My family and I even were allowed to introduce ourselves to the kitten in the meeting room. After the lady's display of disappointment, I insisted on paying for the kitten before leaving. I was informed that payment was required upon pick up, was assured yet again by the director and the foster mother that I was to be the adopted mother of this kitten. We left with confidence, and waited patiently for the kitten to get her medical updates. I called the week we were informed she'd have her surgery. The response call was yet another assurance of adoption, and informed me that she'd be ready the following week. The call finally came. The kitten was ready for adoption that weekend; however, she had 2 applications ahead of me! Wait, what? I was assured 3x that I was the adoptive mother, and now I'm moved down to applicant #3!
Clearly, my case isn't the only one if the woman at the store was also promised a cat only to be given disappointment. I was informed that it was their mistake due to paperwork issues. I hope they figure out a better system of filing paperwork before someone else is crushed.