My husband and I were at the Carrie Underwood conc...

My husband and I were at the Carrie Underwood concert on May 1st. I have to say this place is the worst mismanaged place I have ever visited. The doors were supposed to open at 5 which didn't happen we were told to wait on one line but than we were all told to move after being on the first line for awhile. Once they opened the doors we all waited in another area with hardly any air conditioning a man passed out once we made it finally to where your ticket gets checked we were told we were in the wrong line and had to go back to the end of that line which was out the door there wasn't any signs nor anyone around to help you. We waited on that line so long again no air the show had already started when we finally were allowed in even after that there wasn't any sign to let us know where the access stairs were to get to the floor area. My husband went up to get some drinks and on the way back my husband slipped in the steps and none of the staff would help him but another guest did help him and you can't have the caps on your drinks so he had soda spilled all over him. In the 63 years I have been around I have never been so disappointed and disgusted with the way this event was run.